Professional Guidance & Resources

When funeral home owners need advice and best practices for running their business, who do they look to for expertise?...

If there’s one thing today’s families appreciate the most when it comes to funeral services, it’s personalization. They don’t want...

The Funeral Rule requires basic disclosure of prices and prevents egregious tactics that exploit mourners. The Rule also compels funeral...

How do we assess the value of something we cannot hold or touch? This is a question funeral professionals face...

Are families ready to make funeral arrangements online? Funeral professionals often look at me like I’m crazy when I ask...

It’s great that so many potential customers frequent Facebook these days (about as often as they use the restroom!), but...

I’m not talking about CEU’s where you doodle on the handout and spend most of the session on your smartphone...

Many women in their prime decide they’re ready for a career change, but most aren’t thinking, “Mortuary school!” Meet some...

A Texas funeral director posted a heart-wrenching open letter on Facebook to the person who fatally injured a three-year-old boy...

On this episode I talk about the value of Facebook and why a presence there is more than just good...