Batesville, Ind – January 18, 2025 – Batesville, a leading provider of burial, cremation, and technology solutions in North America, announced a three-part educational webinar series designed to help funeral professionals adapt to changing consumer expectations, enhance the in-person experience, and expand family choice through personalization and merchandising solutions.
The live webinar series, taking place in January, February, and March 2026, will focus on how funeral homes can align their experiences, offerings, and tools with the needs of today’s families.
January – Meeting Modern Expectations: Redefining the Consumer Experience Wednesday, January 14, 2026 | 1:00-1:45 PM ET | Q&A to follow
This session explores how funeral homes can apply retail science principles to evolve the consumer experience. Attendees will gain insight into how technology, product presentation, and physical environments can work together to help families feel more informed, confident, and supported throughout the arrangement process.
Presented by: Jen Parvin, Senior Vice President and Chief Marketing Officer, Batesville and Devine Dardanes, Executive Vice President of Business Development, B+N Industries Moderator: Ryan Thogmartin, Founder and CEO of Disrupt Media.
Registration is available now on Batesville.com.
February – What’s Next in Family Choices®: Personalization That Tells Every Story
Tuesday, February 17, 2026
This webinar will explore how personalization continues to shape the future of funeral service. The session will examine evolving consumer expectations and how personalization offerings have expanded over time, enabling funeral professionals to help families create meaningful, individualized tributes.
Presented by: Jeremy Raver, Product Marketing Manager, Batesville
March – Maximizing Cremation Options: Tools and Solutions to Elevate Your Offerings
Tuesday, March 24, 2026
Focused on the growing demand for cremation, this session will examine how modern merchandising tools and solutions can help funeral homes better serve cremation families while creating new opportunities for their business.
Presented by: Batesville Cremation Team
Registration
Registration for the February and March webinars will be available in January of 2026. For a complete listing and descriptions of all education events, visit
Bastesville.com/Resources/Webinars/ for more information.
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About Batesville Services, LLC
Batesville is a recognized leader in the deathcare industry in North America, offering a comprehensive portfolio of burial and cremation products, memorialization options and innovative technology solutions. For more than 140 years, Batesville has supported licensed funeral professionals in helping families honor the lives of those they love®. A history of manufacturing excellence, product innovation, superior customer service, and reliable delivery helped Batesville become – and remain – a trusted leader in the deathcare industry.
