Transforming Funeral and Healthcare Partnerships with the Healthcare Relationship Management CRM Platform
Hospice Relations experts Lacy Robinson and Greg Grabowski announce the launch of the “Healthcare Relationship Management,” an innovative Customer Relationship Management (CRM) platform specifically designed for funeral providers. The Healthcare Relationship Management platform is poised to transform how funeral providers work with local hospice and healthcare providers, focusing on delivering compassionate service and improving operational efficiency.
The Healthcare Relationship Management CRM platform offers funeral providers a comprehensive tool to organize and maintain vital hospice and other healthcare connections. This allows the funeral provider to focus more on establishing meaningful partnerships, delivering compassionate care and less on administrative tasks.
Key Features of the Healthcare Relationship Management Platform:
Comprehensive Data Management: Users can conveniently import hospice directories from up to two states of their choosing to ensure immediate access to vital contacts and resources immediately.
User-Friendly Dashboard: Simplifies navigation and is accessible to users of all technical abilities.
Enhanced Team Collaboration: Supports multiple user management for improved teamwork and data sharing within the funeral company.
Intuitive Tracking Tools: Allows for logging interactions, tracking progress, and maintaining detailed notes with hospice personnel and care team members.
Data Insights: Visual tools like pie charts provide quick insights into service and disposition trends and preferences by families who have received hospice care.
Resourceful Guides and Scripts: Offers downloadable guides, scripts to elevate conversations, and sample collateral materials to help save time in creating customized materials.
Greg Grabowski, co-creator of the CRM platform, shared his insights: “Over the years in working with funeral providers, it became clear to Lacy and I that a custom-tailored CRM was needed to bridge the gap between funeral providers and hospice services effectively. Our goal was to create a tool that s the administrative and enhances the quality of care provided.”
Lacy Robinson added, “Our platform goes beyond basic CRM functionalities by offering downloadable guides, scripts, and samples of collateral materials, adding a level of convenience and confidence when making meaningful connections.”
The Healthcare Relationship Management is now available for funeral providers seeking to enhance their partnerships with hospice and healthcare companies. For more information or to schedule a demo, please visit https://www.hospiceinsights.com/funeral
On December 9th, Greg and Lacy will facilitate a comprehensive seven-hour workshop titled Leveraging the Hospice Tipping Point at Worsham College of Mortuary Science in Wheeling, Illinois. This event is an invaluable opportunity for funeral service professionals to deepen their understanding of hospice care and its integration with funeral services. Attendees will not only gain critical insights but will also receive one month of complimentary access to the innovative Healthcare Management System. Visit www.hospiceadvisors.com to register for Leveraging the Hospice Tipping Point.
About Lacy Robinson and Greg Grabowski:
Lacy Robinson and Greg Grabowski are pioneers in helping funeral service professionals enhance their partnerships with hospice providers and authors of the book “Engaging the Heart of Hospice”. They are committed to developing tools that support compassionate and effective service delivery. Their combined expertise has driven the creation of “Healthcare Relationship Management,” a CRM platform designed to meet the unique needs of funeral providers.
