Michael Watkins, CFSP, Named NFDA Senior Vice President of Operations

December 22, 2009
Advertisement

imageMichael J. Watkins, CFSP, has been named senior vice president of operations of the National Funeral Directors Association (NFDA). In his new role, Watkins will oversee the Member Services Division, the International Relations Department, and the association?s internal operations, which includes the Accounting, Information Technology and Human Resources departments.

Watkins most recently served as executive vice president of Palm Mortuary in Las Vegas, Nev. Throughout the past 26 years, Watkins? professional experience in funeral service has allowed him to work with funeral homes throughout the country. He has interacted with firms of all sizes (from less than 100 calls to more than 7,000 calls annually); firms that operate in urban and rural settings; and funeral homes where a majority of client families desire burial to firms where most desire cremation.

?I am eager to help NFDA continue to grow and improve,? said Watkins. ?Our members? focus is on providing the best possible service to each family that walks through their doors. On any given day, however, there are a multitude of additional issues ? FTC and OSHA compliance, human resources, insurance and property liability, adherence to federal and state laws and regulations ? that are critical to the operation of their business. I want to use the experience I have gained in this profession to seek new ways to make our members feel supported by their national association, allowing them to focus on doing what they do best ? serving the bereaved.?

Advertisement

?The diversity of Mike?s experience, as a funeral director and in an administrative capacity, reflects the diversity of NFDA?s membership and makes him an outstanding addition to this association?s staff,? said NFDA CEO Christine Pepper, CAE. ?Regardless of the position he has held ? whether he was dealing directly with grieving families, or helping to develop the skills of those who serve families ? Mike?s central focus has always been to seek new ways to enhance the experience of the bereaved. I am confident his skills will help NFDA strengthen its outreach to members.?

CDFuneralNews

CDFuneralNews

ConnectingDirectors.com is the leading online daily publication for funeral professionals with a reader base of over 45,000 of the most elite and forward-thinking professionals in the profession. With ConnectingDirectors.com we have created a global community through an online platform allowing funeral professionals to Stay Current. Stay Informed and Stay Elite.
CDFuneralNews
Advertisement

You may be interested

UPDATE ON HUGE FUNERAL INDUSTRY CIVIL LAWSUIT | FUNERAL nation 101 – CHANGE MAKERS
FUNERAL Nation
34 views
FUNERAL Nation
34 views

UPDATE ON HUGE FUNERAL INDUSTRY CIVIL LAWSUIT | FUNERAL nation 101 – CHANGE MAKERS

CDFuneralNews - January 21, 2018

On this episode, we talk with a death care attorney who is handling a high profile civil lawsuit affecting thousands…

OGR Annual Conference Offers Solutions to Business Problems in Savannah, GA April 4-6, 2018
Funeral Industry Press Releases
27 views
Funeral Industry Press Releases
27 views

OGR Annual Conference Offers Solutions to Business Problems in Savannah, GA April 4-6, 2018

CDFuneralNews - January 21, 2018

AUSTIN, TX – JANUARY 2018 - The International Order of the Golden Rule (OGR), the world’s leading professional association dedicated…

Funeral Cribs Episode 5 – Sunset Memorial Park, Alabama
News
410 views
News
410 views

Funeral Cribs Episode 5 – Sunset Memorial Park, Alabama

CDFuneralNews - January 18, 2018

The Sunset Memorial Park Funeral Home has had one major goal in mind from the time it started until now,…

Comments