Leadership & Management

Funeral directors often tell me they don’t need to change because their customers don’t want change. The same people used...

The single largest cost of operating a funeral home is almost always how you manage your work force. But many...

A client and friend of mine recently spent days revising the staff schedule to be more efficient and effective. He...

Service Corporation International announced today that Mr. Robert L. "Bob" Waltrip will be stepping aside as Executive Chairman of the...

When glancing at this list of words and phrases, one might conclude they are all describing a major change or...

Funeral conventions are one of my favorite events in this profession… and it doesn’t get bigger or more exciting than...

The International Cemetery, Cremation and Funeral Association has announced the program schedule and lineup for the 2016 Wide World of...

The Funeral Service Foundation is pleased to announce an $85,050 major gift from Memorial Classic Inc. in support of the...

The National Funeral Directors Association (NFDA) 2015 International Convention & Expo, held October 18-21 in Indianapolis, Indiana, drew 5,831 total...

Dan Isard, the elder statesman of the Funeral Business Plan Conference faculty, having spoken at each of the annual events...