WHEELING, IL— The Cremation Association of North America (CANA), in partnership with Cremation Strategies & Consulting, has developed a new, exclusive member benefit to ensure crematories’ operating policies and procedures are comprehensive and customized to their needs.
CANA staff report that the sample document most commonly requested by cremationists is a Standard Operating Procedures Manual. In response to their members’ needs, CANA presents the Crematory Management Program as a new benefit of membership from the only association that is all things cremation. “I have observed CANA members’ business growing organically over time, but too often the details of policies and procedures haven’t kept up with this success. This benefit is a great opportunity to get your house in order, on your own or with assistance,” says Barbara Kemmis, Executive Director of CANA.
CANA engaged Cremation Strategies & Consulting (CSC, Larry Stuart, Jr., principal) to develop and provide this new benefit. “I’m really proud of the work we’ve done on this because this will also reduce your liability. We’re guilty of outdated policies and procedures because we’re busy, but we have to make sure that our crematories have comprehensive, implemented, and enforced policies and procedures to train employees and protect against liability,” says Larry Stuart, Jr. of CSC.
All CANA members have access to a comprehensive Table of Contents broken into four main categories:
- Core Policies and Procedures
- Equipment Operations Procedures
- Forms and Authorizations
- Human Resources
Designed to organize a business’s existing Standard Operating Procedures, the full outline acts as a guide to prompt the creation of new procedures to fill existing gaps. CANA Members have exclusive access to a comprehensive Table of Contents plus samples and a template to develop a fully customized SOP Manual.
The benefit includes a complimentary 30-minute phone consultation with Cremation Strategies & Consulting’s principal Larry Stuart, Jr., to address these gaps and to identify any blind-spots. The program also allows for further development as needed (at a reduced cost to CANA members), to customize a SOP Manual specific to your business.
Visit gocana.org/crematorymanagement to get started and contact CANA’s Membership Manager Brie@CremationAssociation.org with questions. Building a custom SOP with Larry Stuart, Jr. at cremationstrategy.com/standard-operating-procedures at an exclusive discount to CANA Members.
About CANA
Founded in 1913, the Cremation Association of North America (CANA) is an international organization of over 3,300 members, composed of funeral homes, cemeteries, crematories, industry suppliers, and consultants. CANA members believe that cremation is preparation for memorialization.
