Connecting Directors
  • Home
  • Funeral News
    • Company News & Mergers
    • Association & Regulatory News
    • Legislative Updates
    • Supplier Announcements
  • Community & Culture
    • Lighter Side
    • Grief Conversations
    • Director Spotlights
    • Community Outreach
  • Trends & Innovations
    • Products & Startups
    • Tech & AI
    • Cremation & Aquamation
    • Green/Natural Funerals
  • Professional Guidance
    • Leadership & Management
    • Marketing & Social Media
    • Staffing & HR
    • Customer Service
    • Preneed & Sales
  • Video
    • DISRUPT! Series
    • Interviews & Panels
    • Trending Videos
    • Product Demos
No Result
View All Result
  • Home
  • Funeral News
    • Company News & Mergers
    • Association & Regulatory News
    • Legislative Updates
    • Supplier Announcements
  • Community & Culture
    • Lighter Side
    • Grief Conversations
    • Director Spotlights
    • Community Outreach
  • Trends & Innovations
    • Products & Startups
    • Tech & AI
    • Cremation & Aquamation
    • Green/Natural Funerals
  • Professional Guidance
    • Leadership & Management
    • Marketing & Social Media
    • Staffing & HR
    • Customer Service
    • Preneed & Sales
  • Video
    • DISRUPT! Series
    • Interviews & Panels
    • Trending Videos
    • Product Demos
No Result
View All Result
Connecting Directors
No Result
View All Result
Home Community & Culture

Finally A Positive Representation Of The Funeral Profession

Alan Creedy by Alan Creedy
October 22, 2025
in Community & Culture, Director Spotlights
0
13
SHARES
30
VIEWS
https://www.facebook.com/disruptmg/https://il.linkedin.com/company/disrupt-media

Shared by Alan Creedy, The Creedy Round Up

NPR radio is producing something called “StoryCorps” in which they feature stories of every day people. This week they chose the story of a funeral director and his story that casts all of us in a pretty good light. Odd for this to be featured on the usually contentious NPR but it’s uplifting and sometimes we need a good story.

Listen to the audio by clicking the play button below or read the interview transcript below.

 

 

 

Interview Transcript:

Time now for StoryCorps, the project that records people talking about their lives. This Friday before Labor Day, we’ll hear about a business that’s been in the same family for more than a century. Don Byles is a funeral director in New London, Conn. His grandfather started the family business in 1904.

Now, Don is getting ready to hand over the funeral home to his 25-year-old daughter, Mackenzie. They recently sat down for a conversation at StoryCorps.

DON BYLES: I think I was in junior high when I figured I was going to follow in the family footsteps. I had no clue about, like, being a carpenter, or…

MACKENZIE BYLES: You’re not too good at that.

BYLES: …I could’ve been a rock star, but I couldn’t play anything real good. But, you know, I didn’t think too much about doing anything else.

BYLES: Are you nervous for me to take it over?

BYLES: No. I’m not nervous about that. You will be the fourth generation of the family line. Now, I know I’ve had some reactions when I was growing up, hitting the dating pool. And when they asked what you did, some people would walk away. But how about yourself? Have you had problems?

BYLES: I mean, I’m single now, so maybe I just don’t know if it’s affecting my dating life. But did I tell you about the time at school when this girl came up to me and asked me what my major was? I told her, and she literally turned around and walked away and didn’t say anything to me. And I got scared that my whole college experience was going to be people not wanting to be my friend, because I work at a funeral home. It’s very odd.

BYLES: So what do you think the hardest part of your job is?

BYLES: People don’t realize that it’s a 24/7 thing. Especially kids my age, you know, when I’m out a bar or something, and we get a death call and I have to go into work. They’re like, wait. Work right now? It’s 11:30 at night. And in the funeral home, I find myself getting teary-eyed sometimes. I don’t want people to, like, see me. I’m supposed to be there to help them, and it’s like…

BYLES: Yeah, well, it’s a tough thing sometimes.

BYLES: Someone my age or when they’re younger than me is hard. But it’s rewarding when a family, they’re very pleased with how everything turned out.

BYLES: Having somebody come up and say thank you. We weren’t sure what was going to happen, but you made everything easy, really makes it all worthwhile, doing it so everybody’s happy or as happy – as they can be, having a funeral.

BYLES: You’ve got to teach me a lot of stuff before you can retire. I’m a little nervous about being on my own here. I’ve got big shoes to fill with you. People that come in the office and talk about you and say how great you are, and stuff.

BYLES: They will be talking about you before too much longer. You’re going to do fine.

(SOUNDBITE OF MUSIC)

GREENE: That’s Don Byles and his daughter MacKenzie at StoryCorps in New London, Connecticut. Their story will be archived at the Library of Congress, and you can get the podcast at npr.org.

Alan Creedy
Alan Creedy

Consultant and contributor writing on funeral home ownership, management and succession.

All posts by Alan Creedy

Related Articles

Community & CultureTesla’s Flying Car Announcement Sparks Heated Debate Among Funeral Directors | FFFW 303October 16, 2026Community & CultureHonorable Nurses & Tech Failures | 4M #263October 12, 2026Community & CultureAI Obituary Describes 94-Year-Old Methodist Woman as ‘An Absolute Legend Who Lived Life in Beast Mode’ | FFFW 302October 9, 2026
Previous Post

An Attempt To Destroy Your Dreams Of Becoming A Funeral Director

Next Post

What the Stewart Acquisition Means to Service Corporation International

Next Post

What the Stewart Acquisition Means to Service Corporation International

Job Posts Powered By: Deathcarejobs.com

Connecting Directors

Recent Posts

  • Tesla’s Flying Car Announcement Sparks Heated Debate Among Funeral Directors | FFFW 303
  • She Was Gone for 130 Years. This Funeral Director Brought Her Home
  • Not Your Grandpa’s Deathcare Community: Death Rocks Club Opens for Funeral Directors

Categories

  • Association & Regulatory News
  • Community & Culture
  • Community Outreach
  • Company News & Mergers
  • Cremation & Aquamation
  • Customer Service
  • Director Spotlights
  • DISRUPT! Series
  • Friday Funeral Fast Wrap
  • Funeral News
  • Green/Natural Funerals
  • Grief Conversations
  • Interviews & Panels
  • Leadership & Management
  • Legislative Updates
  • Lighter Side
  • Marketing & Social Media
  • Morticians' Monday Morning Mashup
  • Most Popular
  • Preneed & Sales
  • Product Demos
  • Products & Startups
  • Professional Guidance & Resources
  • Staffing & HR
  • Supplier Announcements
  • Tech & AI
  • Trending Videos
  • Trends & Innovations
  • Tukios
  • Uncategorized
  • Video
  • Community & Culture
  • Home
  • Home

© Connecting Directors. All rights reserved.

No Result
View All Result
  • Home
  • Funeral News
    • Company News & Mergers
    • Association & Regulatory News
    • Legislative Updates
    • Supplier Announcements
  • Community & Culture
    • Lighter Side
    • Grief Conversations
    • Director Spotlights
    • Community Outreach
  • Trends & Innovations
    • Products & Startups
    • Tech & AI
    • Cremation & Aquamation
    • Green/Natural Funerals
  • Professional Guidance
    • Leadership & Management
    • Marketing & Social Media
    • Staffing & HR
    • Customer Service
    • Preneed & Sales
  • Video
    • DISRUPT! Series
    • Interviews & Panels
    • Trending Videos
    • Product Demos

© Connecting Directors. All rights reserved.