General Manager – San Mateo, CA

July 4, 2017

Ryan Thogmartin is the CEO of DISRUPT Media | Follower of Christ | Husband | Father | Entrepreneur | Host of #DISRUPTu! and #FUNERALnationtv | Lover of Skittles DISRUPT Media is a social media content agency that focuses on storytelling for funeral companies. We use real stories to build creative strategies that achieve actual business goals.

General Manager – San Mateo, CA

At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.Sound too good to be true? Check us out on Glassdoor to see why our employees have voted NSMG one of the best companies to work for 6 years in a row! Click here to view us on Glassdoor

Skylawn Memorial Park is one of the premier funeral home and cemetery combinations in the United States with ~2,000 annual interments and 700 annual funeral services. The General Manager for this location will be responsible for managing a great leadership team and overseeing the entire location’s employees, production, and expenses. We offer a compensation plan designed to reward talented and hard working professionals with the highest income potential in the profession.

• Lead and develops a cooperative team environment that is respectful, communicative, accountable and service oriented

• Evaluate drivers of growth, improvement, and efficiencies to identify and implement new initiatives

• Grow top line revenue, expands case volume, improves market share and develops an excellent customer experience

• Build a strong partnership with sales and collaborate with all departments

• Conduct regular reviews with Sales Manager or appropriate business partner to discuss inventory, products, available cemetery property, and projects to ensure goals for location are communicated and properly aligned

• Lead by example and demonstrate knowledge of successful marketing and community involvement techniques

• Research opportunities for the company to sponsor events, such as sports tournaments, chamber meetings, church events and any other charitable events

• Identify opportunities to maximize revenue through park development

• Represent company by participating in industry specific groups and legislative boards

• Ensure that the facility is being maintained, and assist in maintenance where required

Preferred Experience:

• At least 3-5 years experience in running a large combination (1,000+ annual interments and/or funeral services)

• Bilingual in Mandarin and/or Spanish

• Current cemetery & funeral certification licensing

• Ability to effectively manage union members and build relationships with local union leadership

• Proven track record of building, leading and mentoring a team

• Coachable, open minded, willing to learn; results-oriented with a competitive spirit

• Thinks and acts like an entrepreneur with a passion for our profession

• Previous experience interfacing with funeral and cemetery sales and operations

• Live in or willing to relocate to the San Mateo, CA area

Employment Benefits:

• Lucrative income potential

• Robust rewards and recognition programs

• Working with a group of like-minded and dedicated professionals at every level of the company

• Strong 401k with company match

• Comprehensive benefits package including medical dental and vision

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