Chapel Location Manager – Nashville, TN

February 7, 2017

Ryan Thogmartin is the CEO of DISRUPT Media | Follower of Christ | Husband | Father | Entrepreneur | Host of #DISRUPTu! and #FUNERALnationtv | Lover of Skittles DISRUPT Media is a social media content agency that focuses on storytelling for funeral companies. We use real stories to build creative strategies that achieve actual business goals.

Chapel Location Manager – Nashville, TN

NorthStar Memorial Group is seeking a Chapel Location Manager for Spring Hill Funeral Home in Nashville, TN. This position will be responsible for directing and leading funeral home operations including selecting, training, and motivating location staff to assure delivery of service is above and beyond client expectations.

  • Ensure facilities and equipment are clean, well maintained and in safe working order
  • Develop and maintain community connections to establish a community referral network
  • Plan events such as holiday events, state memorial days, visit community places (Churches, Hospitals, Nursing Homes or Community Centers)
  • Continue development of business acumen by reading trade publications and books to improve skills
  • Ensure sales counselors are able to receive advice and leads for events
  • Plan market growth to include a comprehensive public relations program
  • Develop passive lead generation opportunities and marketing strategies such as advertising
  • Builds and maintains relations with local cemeteries and memorial grounds
  • Lead and develop a cooperative team environment that is respectful, communicative, accountable and service-oriented
  • Manage, coordinate and oversee embalming, dressing, casketing and preparation of human remains
  • Coordinate staff assistance with locations for services, visitations or identification viewings as business needs warrant
  • Maintain compliance for state board and county health inspections
  • Conduct all ongoing training and safety classes including formaldehyde testing as required annually and staff meetings on a regular basis

Job Requirements

  • 3+ years of experience management or leadership experience within the funeral profession
  • Must be able to obtain a Tennessee license
  • Excellent customer relations and actively looking for ways to help others
  • Professional communication and effective leadership skills

For more information regarding this opportunity email [email protected] or click the apply link.

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