Doing Well a Thing That Is Well Worth Doing: The Best Way to Serve The Community is to Forget The Community and Serve The Work
“There is, in fact, a paradox about working to serve the community, and it is this: that to aim directly at serving the community is to falsify the work; the only way to serve the community is to forget the community and serve the work.”
The non-conventional conversation among this particular crowd (vendors) was that “second tier” organizations should consider events with exhibits such as these perhaps every other year. The cost to attend, lack of ROI, and dwindling attendance is going to force some tough decisions in the future from a vendor participation perspective.
The long-standing tradition here and around the country created a stable, generational customer base and a thriving industry even in economically distressed inner cities. And it propelled the black funeral director to reverential status. Sherman L. Walker, who opened a parlor on Clinton Street in 1927, is considered Buffalo’s first black millionaire, and also was the area’s first black elected official.
But Jackson broke with that tradition when her nephew was killed in 2009. Her family went to Lombardo Funeral Home – a white firm – for his arrangements.
In the healthiest sense possible, Heather Lende has an intimate relationship with death.
She is the longtime obituary writer in her small Alaska hometown of Haines, having memorialized some 400 departed locals, neighbors, friends. She volunteers at the hospice center, and had her own close brush with oblivion. Ten years ago, Lende was hit by a truck while bicycling; the vehicle ran over her torso and crushed her pelvis. She was lucky to survive.
Funerals, like writing online reviews of goods and services, are for the living. The dead don’t care that the funeral director was late, they don’t care the hearse had a dented fender, and they don’t care that the cemetery was closed for lunch. (Seriously. Who knew?)
During the Annual ICCFA Convention this past week, Tukios introduced a new feature that eliminates the tedious task of scanning photos for tribute videos. Families can now upload their pictures directly to the funeral home to be used in the video. As many families already have digital archives of their photos this is a much more convenient way for them to contribute their photos to the memorial video. The funeral home retains control of the video but saves the funeral director a significant amount of time.
70% of SMBs stated they wanted to take advantage of digital media to help expand their businesses and reach new customers, but 77% felt they lacked the time and/or knowledge to manage digital media effectively. Of those who are trying to do it themselves, a majority admitted they were falling short in their efforts. SMBs who use marketing providers report a much greater satisfaction with their results.
[VIDEO] Pierce Chemicals Just Released a Scented Embalming Fluid, This is What You Need to Know About It
Pierce Chemicals has just released scented embalming fluid and some are calling ‘innovation in a bottle’. We had the chance to talk with Pierce COO, Lance Ray, at the ICCFA Convention to find out what drove Pierce to create the scented fluid and if they are suggesting embalmers don’t need to wear protective gear because of the great smell.
FrontRunner CEO, Kevin Montroy announced today that Sam Khan has joined the company as its new Chief Technology Officer. Along with the appointment brings a formal partnership with iSTORM New Media Inc., a world leader in custom software solutions. iSTORM is an expert in Analytics and ROI driven software development having worked with billion dollar public companies in Europe, United States and Asia, with a focus on maximizing end customer profitability and experience. Their experience in solutions spans many different industry verticals which will help enhance FrontRunner’s product offering.
“The addition of both Kris and Mark to FuneralTech really speaks to what we are doing as a company. Most companies would love to have these two gentlemen as part of their team, we are just excited they selected FuneralTech as their next career path.