“The cloud” is a metaphor used to refer to how storage, servers, applications and other computing resources no longer need to be on-site, or in a physical location. Cloud technology allows for more “always on” access to networks, because people have the ability to access the cloud, and the information held in the cloud, from any location.
To recognize the achievements of funeral directors from outside of the United States who have fulfilled specific professional development criteria, the National Funeral Directors Association (NFDA) has created the International Professional Achievement Certificate program.
Avoiding customer feedback won’t do you any favors. Just because you avoid or ignore customer feedback doesn’t mean that your business is doing well, just like avoiding the doctor’s office, doesn’t make you healthy. Ignorance is not your friend when it comes to feedback and here are a few reasons why:
On August 1, all eligible NFDA members who have a valid, unique email address on file with NFDA received an email with their individual voting credentials and instructions on how to cast a ballot. Eligible voters who do not have an email address on file with NFDA will be receiving a post card with their individual voting credentials and instructions on how to cast a ballot.
Earlier this year, funeral service vendors and suppliers had an opportunity to submit a product or service that became commercially available after January 1, 2015, for consideration in the 2016 NFDA Innovation Award competition. A distinguished panel of funeral directors evaluated the 26 entries and selected six finalists:
In this article, we want to highlight 3 features progressive funeral businesses should utilize in order to give them the edge with the public and their competitors:
Normally, people come see me only when they’re forced to. Mom or dad is going into a nursing home and they’ve been advised to pre-fund their funeral arrangements, you know, for Medicaid purposes. Or maybe a loved one has been placed on hospice care and the inevitable won’t be very long now.
In addition, it will give funeral homes — some of which are struggling lately as people live longer — the opportunity to enhance their list of offerings to help the bottom line.
Looking back, those who were hesitant to adopt and adapt to the technical revolution going on around them were left in the dust as their more progressive competitors kept up with the times. The same is true now.
Homesteaders CEO, Steve Lang, answers 3 tricky questions in Part 2 of our sit down interview. Steve discusses what he would do if he was a funeral home owner and what Homesteaders will be focused on for NFDA 2016. Our Spotlight shines on a industry vendor who is using his talents to bless grieving families and we put the brakes on during our WTF segment.