AUSTRALIA’S largest operator of funeral homes, cemeteries and crematoriums has been fined more than $100,000 for making false and misleading statements to prepay customers.
Under the terms of the settlement, Batesville will pay Matthews $17 million in one lump sum payment and will also pay an additional $1.75 million for attorney fees of Harry and Scott Pontone, for a total settlement value of $18.75 million.
Most people know about Egypt’s pharaohs – great rulers buried in intricate tombs surrounded by their worldly possessions and other riches – but those late leaders weren’t the only ones to greet death in style.
Physicians Mutual, a national leader in individual health, life and retirement insurance products, today announced the findings from its recent Customer Satisfaction Study, revealing an overall 97 percent satisfaction rate among customers. Marketing research firm Wiese Research Associates conducted the independent study.
You’ve probably heard the buzz around “crowdfunding.” But what is it, how does it work, and can it be used for funerals?
Join I’m Sorry to Hear and our partner, Deposit a Gift, for a free event to learn how your customers can use crowdfunding to cover funeral costs.
If you were on social at all Tuesday you surely saw hundreds, if not thousands, of Veteran’s Day post. Our favorite came from ASD – Answering Service for Directors and it’s posted below.
Here are 11 powerful Veterans Day images that remind us that freedom is not free:
I’m thinking about selling my business, but I’m not in any hurry. Is now the right time? Or should I wait 5 or more years for a better selling environment?
The original Crematory Operator Certification Program: In 1983 the Cremation Association of North America announced its new “Technical Seminar” series – the first ever organized training course on the maintenance and operation of cremation equipment.
At its annual fall meeting the Funeral Service Foundation’s Board of Trustees elected three new trustees to a three-year term. The newest members are: Steven Gackenbach, Group President, Matthews International Corporation, Pittsburgh; Anthony Guerra, Vice President, Guerra & Gutierrez Mortuaries, Los Angeles; and William “Bill” Wappner, CFSP, Owner, Wappner Funeral Directors and Crematory, Mansfield, Ohio.
Batesville, the leading provider of comprehensive solutions to the death care industry, has received the industry’s top scores in Product Quality, Service and Innovation in the annual Casket Survey conducted by Funeral Service Insider (FSI), a Kates-Boylston publication. Funeral professionals gave Batesville the highest scores in each category, reinforcing the company’s position as a value-added partner to funeral homes.