Social Media

5 Steps for Responding to Negative Reviews
Customer Service
14 views
Customer Service
14 views

5 Steps for Responding to Negative Reviews

CDFuneralNews - July 12, 2017

Before online review sites and the Internet, how did families share what they thought about your funeral home with others?

6 Takeaways from NFDA’s Consumer Awareness and Preferences Study
Death Discussions
16 views
Death Discussions
16 views

6 Takeaways from NFDA’s Consumer Awareness and Preferences Study

Madison Ashby - July 11, 2017

The NFDA concluded that only 18.9% of respondents contacted more than one funeral home in their time of need, and of that 18.9%, 52.3% contacted multiple funeral homes in order to compare prices.

Facebook Advertising Cost: Everything Funeral Homes Need to Know
Marketing
10 views
Marketing
10 views

Facebook Advertising Cost: Everything Funeral Homes Need to Know

Ryan Thogmartin - June 22, 2017

How much does Facebook advertising cost? This is a common question for funeral homes who are just getting started with it. And unfortunately, there really is no cookie cutter, one-size-fits-all answer. But what we do know is Facebook advertising is massively under priced. Fortunately, there are two things that can be said definitively about Facebook advertising cost:

YOU DON’T DICTATE, YOU REACT | FUNERAL hustle 008
FUNERAL Hustle
8 views
FUNERAL Hustle
8 views

YOU DON’T DICTATE, YOU REACT | FUNERAL hustle 008

Ryan Thogmartin - June 14, 2017

Too many funeral directors play dictator and not director. Like, you want to tell the consumer the way things should be done based on your own barometer…

4 Reasons Why Most Funeral Homes Don’t See Positive ROI from Facebook
News
10 views
News
10 views

4 Reasons Why Most Funeral Homes Don’t See Positive ROI from Facebook

CDFuneralNews - June 14, 2017

Facebook is the most cost effective way on the planet to reach a targeted audience, however, most funeral professionals and funeral homes we talk with aren’t seeing positive return on investment (ROI), specifically from Facebook.

FREE Father’s Day Video Post Download
News
9 views
News
9 views

FREE Father’s Day Video Post Download

CDFuneralNews - June 12, 2017

Finding content for your funeral home’s Facebook page can be tough. We have you covered! We have created a Father’s Day video post that is perfect for your funeral home’s Facebook Page.

The Biggest Misconception That Is Hurting Funeral Homes
FUNERAL Hustle
9 views
FUNERAL Hustle
9 views

The Biggest Misconception That Is Hurting Funeral Homes

Ryan Thogmartin - June 4, 2017

One of the biggest misconceptions surrounding Facebook in the funeral profession is this crazy idea that you can schedule your entire year of Facebook content in just…

Livestreaming Has Opened a Giant Golden Door for Funeral Homes
Marketing
10 views
Marketing
10 views

Livestreaming Has Opened a Giant Golden Door for Funeral Homes

Justin Crowe - June 1, 2017

Social Networks and how we interact with them evolve rapidly and the newest trends are perfect for the death care industry. The driving force behind these developing…

Negative Reviews on Social Media Provide Funeral Homes with a Positive Branding Opportunity
News
8 views
News
8 views

Negative Reviews on Social Media Provide Funeral Homes with a Positive Branding Opportunity

CDFuneralNews - May 11, 2017

No one likes to receive negative comments from others, whether they are directed at you personally or at your business. It’s not easy to be confronted with reasons others may be less than perfectly satisfied with us or our labors.

Funeral Homes: How to Target Local Customers with Facebook Ads
Marketing
7 views
Marketing
7 views

Funeral Homes: How to Target Local Customers with Facebook Ads

Ryan Thogmartin - April 10, 2017

Most funeral home Facebook users who maintain a business page understand the importance of increasing their fan base so their content has a better chance of being…