Customer Service

Life Celebration, Inc. Completes Website Update
Customer Service
77 views4
Customer Service
77 views4

Life Celebration, Inc. Completes Website Update

CDFuneralNews - July 18, 2014

Renovated Site Provides Visitors with an Improved Overall Experience Life Celebration, Inc., a growing community of funeral homes that embraces a systematic approach to creating memorable and…

Lights, Camera, Mortician! The Rise of ‘Fun Funerals’
Customer Service
54 views
Customer Service
54 views

Lights, Camera, Mortician! The Rise of ‘Fun Funerals’

CDFuneralNews - July 14, 2014

Article originally from: The Huffington Post When a friend and fellow mortician died a decade ago, Teddy Lee received an unusual request. By most measures, the widow…

Professional Pallbearers Have an Uplifting Touch
Customer Service
57 views
Customer Service
57 views

Professional Pallbearers Have an Uplifting Touch

CDFuneralNews - June 2, 2014

In the stucco church on South Vermont, the five rows of pews are packed. Kids wedge between parents. Space meant for one holds three. Church hats and…

25 Quotes On Funeral Customer Service From The Best of the Best
Customer Service
66 views
Customer Service
66 views

25 Quotes On Funeral Customer Service From The Best of the Best

CDFuneralNews - June 2, 2014

Article from FuneralOne There’s a reason why they call our industry “funeral SERVICE”. And it’s because your families’ customer experience is at the center of your business. It’s true,…

FTC Undercover Inspections of Funeral Homes in Nine States Test Compliance with Funeral Rule Disclosure Requirements
Customer Service
197 views
Customer Service
197 views

FTC Undercover Inspections of Funeral Homes in Nine States Test Compliance with Funeral Rule Disclosure Requirements

CDFuneralNews - March 12, 2014

Investigators working undercover in nine states found that, in 32 of the 124 funeral homes they visited during 2013, the funeral homes failed to disclose pricing information…

Should Funeral Home Websites Include Pricing?
Customer Service
75 views
Customer Service
75 views

Should Funeral Home Websites Include Pricing?

CDFuneralNews - March 11, 2014

Last week Frontrunner Professional published a blog article talking about pricing on funeral home websites. They also asked the question on their Facebook page. https://www.facebook.com/frontrunnerpro/posts/639369036117917 This has…

The Ugly Truth: Baby Boomers’ Thoughts on Funeral Service
Customer Service
93 views2
Customer Service
93 views2

The Ugly Truth: Baby Boomers’ Thoughts on Funeral Service

CDFuneralNews - March 10, 2014

Article from: FuneralOne It’s nearly everyday that I preach about the importance of offering more than just a traditional funeral service. Most people in the funeral profession…

Response to Funeral Home Social Media Question May Surprise You
Customer Service
75 views1
Customer Service
75 views1

Response to Funeral Home Social Media Question May Surprise You

CDFuneralNews - March 6, 2014

How often to you poll your community to find out exactly what it is that they believe is the most valuable part of a funeral? Chances are…

Life Celebration, Inc. Unveils Free Educational DVD
Customer Service
65 views
Customer Service
65 views

Life Celebration, Inc. Unveils Free Educational DVD

CDFuneralNews - March 4, 2014

Video Features In-depth Look At What Comprises the Life Celebration Concept  Life Celebration, Inc., a growing community of funeral homes that embrace a systematic approach to creating…

Pennsylvania Deprives Consumers of 21st Century Services
Alan Creedy
102 views1
Alan Creedy
102 views1

Pennsylvania Deprives Consumers of 21st Century Services

Alan Creedy - February 25, 2014

Article from by: Alan Creedy, Creedy Commentary The Regressive Elements in Pennsylvania have apparently won a victory…or have they? Last week’s Circuit Court Reversal regarding the Pennsylvania Funeral Licensing Law…