Arrangement Counselor – Tampa, FL.

The successful candidate must have a Funeral Director License from the State of Florida, be a team player, with a positive, can do attitude. Required competencies include customer focus, excellent communication, administrative and interpersonal skills.

KEY ESSENTIAL DUTIES AND RESPONSIBILITIES:

SEVICES SUPPORT

• Assist the Services Manager with first calls, phone messages etc.

• Acting as primary support to Services Manager

• Interfacing with families and assisting in providing support

• Coordination of lead assignment with direction from the Sales Manager

• Creating and maintaining Services contract files.

CUSTOMER SERVICE

• Ability to listen, understand and communicate solutions to customer issues.

• Identifies and resolves problems in a timely manner

• Skillfully gathers, analyzes and trends data

DOCUMENT/CONTRACT PREPARATION

• Creating customer files

OFFICE MAINTENANCE AND ORGANIZATION

• Maintain a neat and orderly office environment

• Monitor inventory levels of printed material and office supplies.

• Obtaining and processing all incoming mail, and preparing daily outgoing mail

• Eligibility Requirements

• Funeral Director License is required.

• Must have unrestricted authorization to work in the United States,

• Must be willing to occasionally commute as required (bank, post office, etc).

• Knowledge of Outlook and Microsoft Office.

• Excellent Administrative Skills

We offer a competitive compensation package!

Qualified applicants are encouraged to apply on line and forward their resumes to
https://home.eease.adp.com/recruit/?id=251917

An Equal Opportunity Employer