New Research: Why 99% of Funeral Facilities Reinforce Negative Stereotype
The Funeral Service Foundation has just released the results of its “Bleeding Edge” research project with world renowned Olson-Zaltman Associates simultaneously revealing both disturbing and encouraging insights.
Recognizing that the growth of cremation has more than doubled (leaping from 1% to more than 2% annually in the last several years) The Funeral Service Foundation commissioned the unconventional market research using the patented ZMET process to study:
THE MARKET WE ARE LOSING.
The ZMET process is an unconventional approach to market researchfocused on uncovering the unconscious metaphors consumers use to relate with and make choices about a given service or product. Olson Zaltman developed the process while its founders were still professors at Harvard and Penn State in the 1990′s. It has since been embraced by a veritable “who’s-who” of Global companies, universities, non-profits and governments.
The results didn’t so much tell us anything new as they revealed how we are unintentionally reinforcing negative stereotypes which may be causing the market to seek out alternatives.
The Foundation will be rolling out the results of this research at the upcoming NFDA Convention TUESDAY OCTOBER 9 AT 7:30 AM. (SEE NOTE BELOW) in a program entitled:
Breaking the Consumer Code: New Insights Into Ways Consumers Really Think About Funerals
The program will cover the findings and attempt to identify the far-reaching implications for us and how the profession needs to begin the process of transformation over the next 5 or more years to remain relevant in this NEW NORMAL.
Attendees will learn:
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