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[Exclusive] Batesville Has a Big Problem…Their Endura Vault Won’t Stay in The Ground [Picture]

We first started talking about the Batesville Endura Vault back in September 2010 when they were holding “Demo Days” across the country to introduce larger markets to the Endura Burial Vault. In March of 2011 Batesville officially launched the Endura vault at the ICCFA Convention in Las Vegas.

 

What has happened since then? Not a whole lot…that most people know about. Truth is, Batesville is having big issues with the Endura vault; many cemeteries are blocking the vault because it is plastic, funeral homes haven’t embraced the product like Batesville projected and many cemeteries that have approved the product for burial have had problems with the Endura vault popping out of the ground. Yes, actually coming out of the ground.

We were first contacted about this in December of 2011 when two Endura vaults were interred in Ohio on a Friday afternoon and when the cemetery crew returned to work on Monday the vaults were sticking out of the ground. In March we were snail mailed a newspaper copy of an article from the Independence Daily Reporter about two “durastone” plastic vaults floating out of the ground.  DuraStone ™ is the plastic material Batesville makes the Endura vault out of.

 

Below is a copy of the article:

The only problem with these two situations is; we didn’t have any proof at the time that these vaults actually popped out of the ground. There were no pictures to back up the reports; therefore we didn’t feel we could post the reports on ConnectingDirectors.com.

 

Well, last week we receive another report of an Endura Vault popping/floating out of the ground in a Indiana cemetery and this time there is proof.

 

In an anonymous message we received the following photo;

 

 

The above vault had been interred for about a week before it unearthed.

 

One of the major concerns from cemeteries was that the Endura vault was plastic and lightweight, which made the probability of the vault popping out of the grave much greater.

 

We know from earlier reports and articles that the Goria vault also had issues with staying buried. As far as the plastic vault offered from Vantage, we have not had any reports of the product coming unearthed.

 

This is a very big problem Batesville is going to have to face. How are they going to solve this problem? As more cemeteries hear about these situations it is going to be even harder for Batesville to get the plastic Endura vault approved.

 

What are your thoughts? Has anyone else experienced a situation like this with the Endura vault? Are you offering this vault to your client families?

 

Please share your thoughts below.

CDFuneralNews

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  • fluidpusher

    This is exactly why I have no interest in this type of product.  I suspected this would happen eventually.  Most of the cemeteries in our area require a top seal concrete vault, no plastic, steel, or concrete bottom seals.  I have no problem with relaying that cemetery requirement to families.

  • Randy

    I am appalled at the lack of resarch done by Batesville on this product … at one point they were leaders in the research market and nothing like this would have ever been allowed to reach the public … let’s hear it for due diligence …

  • ProProgress

    This has to be the most obviously staged situation ever presented by an entrentched entity that is trying to discredit a very solid and well-tested product and service..  Hopefully Batesville will thoroughly inspect the installation and the location,  and will take appropriate steps to confirm the soundness of their product and service.  There are any number of documented instances where there were carefully engineered “failures” by polymer water and drain pipes by entities that had exclusive ties to metal and cast iron pipes.There have been many documented  reports of where parts on autos, which  were made from  materials other than metal , were made to fail – and now, after proper and relevant testing are considered to be totally acceptable to the auto industry.    Just looking at the photo of the “popped-up” vault does not add up, as there is no evidence of any water having come up to the surface and escaped around the sides of the ground.  The ground and soil round the vault are clearly un affected by the presence of water – let alone heavy rain.   This whole situation appears to be an engineered situation to perpetuate the use of a vault system that faces viable and effective potential competition by a worthy competor that is using a materials system that is hard to discredit.

  • Revarner1

    Let me get this straight, please correct me if I am seeing this wrong. My grand father, great grand father buried lots of wooden boxes that caskets were shipped in, plus lots of caskets bured without outer burial containers. Why would a Batesville vault with 300- 450 lbs in it float, unless it was just some very adverse extreme condition.

    • Hrbeckham

      The air sealed inside the vault has the same effect as the hull of a multi ton steel ship floating on the ocean to create boyancy when surrounded by water.

  • http://www.facebook.com/TheUrnman Larry Cooper

    I offer the Poly-Vault which is polyethylene unlike Vantages polypropylene and I must say I have heard of concrete vaults coming up as well in South Georgia and Florida. I had one funeral director tell me one time they had to have staff members stand on the Concrete vault to keep it down as the filled the grave.

    • Hrbeckham

      Mr. Cooper, I have seen water fill a grave before a service and even the concrete vault floated. That is true.
      Most cemeteries are proactive when this occursin this area sink well points in or near the grave and pump the water out until the very last minute before the service and the grave is closed. I have never seen a grave closed in this manner have the concrete vault pop up.

  • Truskowsky

    proprogress… the wooden boxs were not sealed, therefore porous, water could come and go. these are abou 200, 250 pounds and seal pretty good aparently. seems as though heavy rain or water conditions and loose fresh ground will do this. i think they would have been luckier if it rained hard or had water problems long after the grave had time to settle. i applaud batesville for trying a new thing. dont we all want to try better new things for our families? unfortunatly i think this one needs for research and maybe a lot of lead on the bottom.

    • BeenThereDoneThat

      As i am a vault technician, i have set about 40 endura vaults in the past year. In the past year  2 vaults have surfaced due to the fact the holes were not dug at the right depth or covered properly. If those two MAIN factors are not done correctly you take that chance.Batesville informs everyone involved at what depth and what has to be done to be sucessful with these vaults. its just like anything else, if not done right, it wont work.

  • Hrbeckham

    This is neither a surprise nor news to those of us who live in areas with high water tables. In southern Georgia we did a funeral a few months ago where the local vault company told us that they knew of several of the Endura vaults that had popped up to the service, one totally out of the ground after a rainy weather front went through. They just do not have the weight to offset their buoyancy and will most likely float when enough hydraulic subterranean pressure common to high water table areas forces them to the surface.
     
    As I sure you know, several synthetic material vaults have been and are manufactured. Several have been tried in this area of the country and many seem to have a similar problem sooner or later if they hold their seal. You would think that Batesville would have known this as well, long before they decided to get into the vault business.
     
    I am sure that there are some places in the arid western states where these vaults would be a viable option because of the low water tables found in these areas. Another option to try would be to see if increasing the weight of the earth would increase the likelihood of keeping the vaults buried? Of course this would mean a deeper grave which is difficult in high water table areas.
     
    Another option would be to make the vaults heavier, perhaps with a thick layer of concrete in the bottom. By adding weight it decreases the “weight and easy of handling” advantage the Endura is reported to have as well as increasing the cost of manufacturing and shipping.
     
    If I where at Batesville today I would focus sales of this product only in areas where I was 100 % confident that it was a reliable choice and would not float up.
     
    On Batesville website I saw several test of the vault, but not one buried it in a three to six foot water table grave site. Too bad, because at first glance, the Endura is an impressive product.
     
    At least that is my opinion based on the information I currently have.
     
     

    • Paul Seyler

      One thing that is always interesting to me…  how often it is the local concrete vault dealer who provides the stories of the Endura vaults floating up.

  • Paul Seyler

    This raises more questions than it anwers.  Are we talking about 1 (or 3) reported failures out of how many hundreds or thousands sold?  Shouldn’t we know how many before we conclude that there are “big problems” with the product line?  How does it compare with the number of gasket failures on top-seal vaults (fromm improper installation, etc.) ?  

    On the other hand, we could be saying that those numbers don’t matter – that any failure at all is evidence that the whole thing should be pulled from the market. If so, should that principle apply to ANY product where there has been a failure?

  • kyundertaker

    Batesville, is certainly not what they once were in my opinion.  Maybe all the corporations that they support and give such big “discounts” to will get larger discounts on these vaults. 

  • B52-53

    These so called vaults were junk when Goria sold them and they are still junk and just have a new name. They will not withstand the weight of the earth much less the weight of cemetery equipment. They not only float but can be ripped wide open if hit with a backhoe. You can stice a pick through them if you are digging next to them. You can not disinter one because there is no way to get ahold of them like you can a concrete vault. If you respect your families you will stay as far away from this product as possible.

  • Richard Hervieux

    I have saved the image and lifted the metedata and going to look at it in Photoshop. Although I must say that if you zoom it in really tight, just before it pixelates, you can see that it is sort of crusted mud on the vault.

    Rstinnpeace

  • NM

    It’s interesting how you positioned Genesis laying off a sizable portion of its workforce and losing its CEO as “the ups and downs of a start up”, but a handful of Endura vaults floating, most likely because they were buried improperly, is a “big problem”.

  • AformerIndustryvendor

    This photo looks completely staged.  1)  Where is the +/- 170 cubic feet of earth that would have been displaced by this thing coming to the surface.  In order for it to squeeze by the vault as it “floated” to the surface, it would have to have completely dissolved in the rain water.  It would take Thousands of gallons of water to do this,  4 inches of rain probably wouldn’t cut it.  Also,  there is no evidence of the dirt spilling over and being cleared away.  2)  Anyone who’s ever seen something come up from the ground knows it probably isn’t going to happen like this,  there will be random cracks, ground swelling, etc.  This photos clearly shows a hole with straight edges, clearly dug by a back hoe.  Yes the grave was supposed to be “fresh”, but I point you to point number one.  It looks to me like this was placed in the hole and some dirt was dumped on top to make it look like it was once buried. 

    Highly suspect at a minimum.  Especially when posted on Connecting Directors.  I’m no raving fan of Batesville, but Connecting Directors clearly has a agenda here and is consistently pushing any pile of crap they can that makes Batesville look like the big evil monster.  Not a very good source of news if you ask me…..

    • Fslprofessional

      You should have been in eastern NC for hurricane Floyd!  As a former casket company rep, I have seen this numerous times, even with concrete and steel vaults.  I am not of the opinion that this is staged.  Just makes for more drama!

  • Randy

    We have been using the Endura vault since its introduction in Alabama. We have had no problem with the vaults popping up. If the vault is buried to specification and the grave is properly filled there should be no problem.
    Randy Anderson,CFSP
    Radney Funeral Home
    Alexander City, Alabama

  • Richard Hervieux

    Well, I now know the time and date and what kind of camera, the serial number of it and am pretty close to being able to know exactly where it was taken. This really doesnt make sense!

    Rstinnpeace

  • Darylhammond

    The Vantage vaults have the deep “ribbing” down the sides, as well as being tapered towards the bottom. This creates 2 things…#1 The taper and ribs create a mechanical lock with the dirt around it. #2 The ribs increase the overall surface area of the vault, creating more friction.
    The Batesville vault has all smooth edges, and straight, virtually flat sides.

  • Bmatherly

    Mr. Bennett didn’t happen to mention that he didn’t go down to the recommended depth of 54 inches.  We also offer the Endura Vault and have been totally happy with its performance.  Obviously if it floats than it also seals.  If you follow the manufacturers suggestions than you have no problems.

  • Randy McCormick

    I watch the comments with interest …

    I hasten to remind everyone that … rather than poke anyone in the eye … CD is simple reporting and actually has a moral responsibility to inform the readership … we assembled … about the newsy items that our customers see on television, papers or internet.  How we accept that information is our responsiblity.

    Lack of information is the stuff that blindsides the funeral professional unless she can answer her customer … the one who flashes the article … that she is aware of the allegation, has seen the pictures of the alleged incident and is following up on those allegations in order to protect the trust that the community has placed in her.

    I know for a fact that CD would never bury any news item … even that item cast a negative shadow on a highly visible and historically respectible company, be it casket, urn, fluid or burial vault company. 

    Connecting Directors is our vehicle .. and for that I am grateful.  I spent 50 years reacting while remaining heads down in the trenches. … now I can be proactive.  If you think for one minute that any of the trade magazines will touch this … you are nuts …

    Kudos to you CD …

  • Ernie

        If you type in floating vaults you will find articles of concrete vaults floating also.  I guess the comforting part of this is that if they are floating they are sealed and that is how they protect our loved ones.  We can find fault in anything we choose to find fault in.  I personally choose to look on the bright side and give the new space age products a chance to show that there are alternatives and choices for the families.

  • Showthefacts

    Ironically, Ryan’s father-in-law owns a Wilbert franchise…. How convenient. Instead of using a smear campaign, report the facts… CD, was Batesville actually asked for detail on this prior to you posting it? Surely, you would’ve asked for a statement – or did you decide that falsely representing the facts suited you better? The writer of this story should run for a political office. Haha.

    • ShouldIvisitthissiteanymore?

      If Ryan’s father-in-law truly does own a Wilbert franchise then shame on him for not disclosing.  The idea of a site like this is something we all need in this industry.  Question what needs to be questioned, but all I have seen time and time again is the author pushing his agenda of certain companies. (amazing how anyone could spin the Genesis debacle as anything but a disaster) and continually bashing others. I would also like to know if Batesville was given a chance to respond.  I am starting to think this is the National Enquirer of this industry.  If the authors of this site truly have 15,000 readers, I would think they would take telling the truth a little more seriously instead of pushing an agenda that we can all see through.

      • ryanthogmartin

        In the 5 years since I started ConnectingDirectors.com I have been extremely open about by in-laws having a Wilbert franchise. But that has never swayed an opinion on reporting. I do not have ties anymore to the Wilbert organization or my in-laws franchise, and no allegiance. If a funeral director wants to sell Wilbert, Trigard, Vantage, Clark, Batesville, Cemetery Grave liner, it doesn’t matter to me, as long as the families they serve are getting what they want. 

        This article was not about slamming Batesville. If a Wilbert, Trigard, Doric, or any other vault starts popping out of the ground tomorrow we will talk about it. Period.

  • Richard Hervieux

    I can uncategorically state that after having the photo examined by several professionals, my first gut feeling was correct.  The image itself is real, however, when you look at the tooth marks from the backhoe bucket and computed the amount of mud/dirt that would be pushed up and looking at the clean edges of the excavation, it is a rather amateurish attempt to discredit Batesville………..

    Rstnnpeace

    • NevinMann

       I’d like to hear what Ryan says about the photo. It was not taken in the cemetery referred to in the article. What’s up with no reference to the photo?

  • Sta1fireman

    These so called ” vaults ” are junk. a tent spike goes right through them. And in areas with a high water table they will pop up because you cant dig in sand and water so they are buried close to the surface.

  • Nevin Mann

    Ryan,
    I just saw your disclaimer, “In an anonymous message,” with respect to the photo. Even the NY Times wouldn’t print something like this without first confirming accuracy. Sorry, it just looks like you have an agenda.

  • Zach Webb44

    I saw the ones in Independence, KS and it was not ‘staged’. 

    • BeenThereDoneThat

      Mr. Webb must have just opened a new business in Independence??? He has been finding every nook he can to slam other local funeral homes. Good Luck Zach

  • http://ApgarAndSullivan.com/ CJApgar

    Use some guy wire anchors and straps to hold them down…. Should work….

  • Inallhonesty

    Not having been there at the time I couldn’t entirely discount this claim, however after even a cursory look at this photo one would have to ask where the rest of the earth used to close this grave went. If this photo isn’t staged it certainly looks to have been embellished. 

  • fh man

    I have seen a cemetery full of concrete vaults float. I’ve even had to go and help repack the graves. What is interesting is this appears to be a perpetual care cemetery where the ground would be packed and the grass replaced…I see no grass on or around the grave and the displaced dirt does not add up.

  • Jason M. Weirauch

    By the vault coming up out of the ground only proves one thing to me, it works! This means there is an air tight seal keeping ground water and other elements out, thus doing it’s job. They just need to dig the hole deeper so that more dirt can be placed on top of the vault which will eliminate the problem of it coming up after a heavy rain.