Arrangement Counselor – Tampa, FL.

March 29, 2012
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The successful candidate must have a Funeral Director License from the State of Florida, be a team player, with a positive, can do attitude. Required competencies include customer focus, excellent communication, administrative and interpersonal skills.

KEY ESSENTIAL DUTIES AND RESPONSIBILITIES:

SEVICES SUPPORT

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  • Assist the Services Manager with first calls, phone messages etc.
  • Acting as primary support to Services Manager

  • Interfacing with families and assisting in providing support

  • Coordination of lead assignment with direction from the Sales Manager

  • Creating and maintaining Services contract files.

CUSTOMER SERVICE

  • Ability to listen, understand and communicate solutions to customer issues.

  • Identifies and resolves problems in a timely manner

  • Skillfully gathers, analyzes and trends data

DOCUMENT/CONTRACT PREPARATION

  • Creating customer files

OFFICE MAINTENANCE AND ORGANIZATION

  • Maintain a neat and orderly office environment

  • Monitor inventory levels of printed material and office supplies.

  • Obtaining and processing all incoming mail, and preparing daily outgoing mail

  • Eligibility Requirements

  • Funeral Director License is required.

  • Must have unrestricted authorization to work in the United States,

  • Must be willing to occasionally commute as required (bank, post office, etc).

  • Knowledge of Outlook and Microsoft Office.

  • Excellent Administrative Skills

We offer a competitive compensation package!

Qualified applicants are encouraged to apply on line and forward their resumes to
https://home.eease.adp.com/recruit/?id=251917

An Equal Opportunity Employer

CDFuneralNews

CDFuneralNews

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