American Airlines Cancels Bereavement Fares

February 27, 2014
Advertisement

American Airlines no longer offers emergency or bereavement fares, it announced quietly on its website, adding that it does “offer customers flexible fare options when booking last minute travel for a variety of reasons.”

The new policy took effect February 18. According to Travelocity blog The Window Seat, the American’s old policy had a fixed, reduced price for each route, and passengers could change their flight as needed. Back in 2004, SmarterTravel found a $40 difference between an American Airlines bereavement fare and the lowest online fare.

George Hobica, the founder of Airfarewatchdog, told Business Insider the bereavement fares weren’t popular anyway, “because the savings weren’t significant. You’d save more by using the name your own price option on Priceline and that’s what I usually suggested people do when they had to travel last minute.”

Advertisement

According to the AP, Southwest Airlines and Virgin America don’t offer bereavement fares. United Airlines offers 5% off the lowest available fare.

In a statement, an American Airlines spokesperson said:

“We remain committed to doing all we can to relieve the burden of travel for our customers in times of need. With the advent of more choices, lower cost carriers and larger networks, the industry has started to move away from bereavement fares because walk-up fares are generally lower than in the past, and customers now have more opportunities to find affordable fares at the last minute.

“American is moving toward that industry trend and the airline offers customers changeable and refundable options with the ability to apply future reservations to bereavement travel without change fees. We believe this policy is a cost-effective solution for customers in need of bereavement travel.”

Read more: http://www.businessinsider.com/american-airlines-cancels-bereavement-fares-2014-2#ixzz2uZNLGXnM

CDFuneralNews

CDFuneralNews

ConnectingDirectors.com is the leading online daily publication for funeral professionals with a reader base of over 45,000 of the most elite and forward-thinking professionals in the profession. With ConnectingDirectors.com we have created a global community through an online platform allowing funeral professionals to Stay Current. Stay Informed and Stay Elite.
CDFuneralNews
Advertisement

You may be interested

Five EASY Tips For Your 2018 Marketing and a FREE ___!!! | DISRUPTu! 035
Marketing
31 views
Marketing
31 views

Five EASY Tips For Your 2018 Marketing and a FREE ___!!! | DISRUPTu! 035

CDFuneralNews - January 15, 2018

It’s good to be back! A new year, new goals and new goals to CRUSH! Ryan answers how you use…

How to Keep Families Engaged on your Website
Marketing
77 views
Marketing
77 views

How to Keep Families Engaged on your Website

CDFuneralNews - January 15, 2018

For many funeral homes, the website can be a great way to generate engagement with families. When they spend time…

5 Ways to Build Your Business
News
259 views
News
259 views

5 Ways to Build Your Business

CDFuneralNews - January 12, 2018

A death has occurred. There are two primary roles in this transaction—family member and funeral professional.  Each player has needs,…

Comments