10 Barriers To Succession Planning In the Funeral Business — Part 1 of 3
Article by: Alan Creedy, Creedy Commentary
Speaker and family business expert John Davis made this comment as he addressed the St. Thomas Center For Family Enterprise:
“When I introduce the concept of making the B.O.S.S.successful all heads turn towards the father. I announce to the father he has just been demoted, and that the real boss around here is four constituencies that make up the acronym. The Bstands for Business and what the Business needs to be successful. The O stands for the Other. The first S is ‘what do I want for my Self?’ The final S stands for the Stakeholders, which generally includes the family, employees, customers and vendors.”
Mr. Davis outlines 10 barriers to succession planning which I have modified to represent the more common among funeral homes and cemeteries.
#10 Unwillingness to express themselves and be vulnerable
A result of poor and ineffective communication, an unwillingness to be vulnerable and be open, even if it subjects one to criticism. is a key cause of misunderstandings and resentment. Often this ineffectiveness has been so frustrating that people give up and aren’t willing to be open any more. A major stumbling block.
“That is exactly what happens in a family business,” says Davis. “Family members have expectations of each other about what they want in an emotional sense. They are reluctant to express it and no one offers it, so they think they aren’t worthy.”
I believe in giving back and so was recently honored to serve as Chairman of the Funeral Service Foundation.
Latest posts by Alan Creedy (see all)
- Are You Really A Team…Or Just A Workgroup - June 24, 2014
- Pennsylvania Deprives Consumers of 21st Century Services - February 25, 2014
- 10 Barriers To Succession Planning In the Funeral Business — Part 1 of 3 - February 12, 2014
You may be interested
WHY DO WE GIVE ALL OUR CONTENT AWAY FOR FREE? | DISRUPT60 007CDFuneralNews - July 18, 2018
This question gets asked on the daily, "Why do you give so much away for free?". It's a pretty simple…
ASD’s Spanish Translation Services and Web Form Watch Dog™ Features Selected As Finalists for 2018 NFDA Members’ Choice AwardCDFuneralNews - July 18, 2018
Media, PA—ASD–Answering Service for Directors is pleased to announce two of the company’s features have been recognized as finalists for…
WISCONSON VERDICT HAS HHUUGGEE IMPLICATIONS ON THE FUNERAL PROFESSION | FUNERAL nation 117CDFuneralNews - July 16, 2018
The divide continues in the land of cheese. Wisconsin Supreme Court delivered the final verdict saying Funeral Homes and cemeteries…