How to create a Unique User Experience Both Online and Offline [Video]

October 29, 2013
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Video courtesy of FuneralOne

Is your funeral home looking for ways to build better relationships with potential (and current) families? Do the words “social media” and “social networking” confuse the daylights out of you?

This exclusive interview with Ryan Thogmartin and I will help you answer some of these questions.

This year at NFDA, I was lucky enough to sit down with Ryan, who is the Founder of Disrupt Media and Connecting Directors for a few minutes.

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During the interview, Ryan and I discussed some ways you can enhance your families’ customer journey from the time they land on your website until the time they walk out of your doors. We also reveal some key ways you can start connecting with the families of today using tools like social media and content marketing.

It’s definitely an interview you don’t’ want to miss!

Watch the video here: http://blog.funeralone.com/video/user-experience/

Here are some of the things you’ll learn in this video:

– How to create a unique user experience – both online and offline – at your firm.

– What emerging trends in funeral service you should be paying attention to.

– Some best  practices for social media and content marketing.

– Some of the biggest social media mistakes funeral homes are making.

– Which social media outlets to focus on, and why.

PS. Be sure to follow Ryan(@ryanthogmartin) and I (@funeralOneCEO) on Twitter!

What do you think? Does your funeral home use social media? What tips do you have to share about your experience with it? Please leave them below!

[via: FuneralOne.com]

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