What Separates The Good Sales Reps From The Bad?

July 24, 2013
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I have always wondered what funeral directors really want from a sales rep (casket, vault, fluid, ect). What makes some reps better than others? Is it personality? Is it knowledge or is it as simple as just making an appointment with you?

This question and post is inspired by a Facebook status on The Blonde Morticia. The following was posted earlier this week:

Wanna know one of the main factors that separates the reps (casket, vault, fluid, etc.) I use from the reps I don’t use? The reps I use understand that my time is limited and valuable. They call to set up appointments with me, and they would never dream of stopping by unannounced. They understand that just because there is not a funeral going on doesn’t mean I’m not busy.

If you are a rep and you stop in without first making an appointment with me, there is a 99% chance I will never use you. You’ve been warned…

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So I wanna know: What separates the good sales reps from the bad? Please share in the comments below.

Ryan Thogmartin

CEO at DISRUPT Media and ConnectingDirector.com
Ryan Thogmartin is the Owner and CEO of DISRUPT Media.

DISRUPT Media is a full-service creative agency built for the now. We partner with death care companies to drive deep-rooted brand loyalty and measurable leads through social media.

More Fans. More Conversations. More Leads.

Ryan is also the founder of ConnectingDirectors.com. ConnectingDirectors.com is the leading online daily publication for funeral professionals with a reader base of over 45,000 of the most elite and forward-thinking professionals in the profession. With ConnectingDirectors.com Ryan has created a global community through an online platform allowing funeral professionals to Stay Current. Stay Informed and Stay Elite.
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