Is Legacy.com Committing Fraud?

March 3, 2013
5 Comments
Advertisement

I know the title makes many of you laugh but were asking for real this time. We don’t full know how Legacy operates when it comes to their payment structure, what is free, what is paid for or what it only online temporary. In the past when we have talked about Legacy and sent them questions for comment we have never received a reply. So we didn’t even bother on this story.

We received the following comment on Sunday morning. Please read the comment and let us know your thoughts. Is this really happening and if so what has your or your client family’s experience been? If this is true then Legacy.com could be raking in millions by screwing over grieving families.

Comment from John DiCecco:

Advertisement

Here’s the story: I paid to keep my father-in-law’s site hosted online permanently. I never actually posted anything to the guestbook. Today, however, I received an email from Legacy.com indicating the site was being archived and for $19 I could “sponsor” it for another year.

The email indicates I am receiving the email because I posted something to the guestbook. I realize this is a robo-reply but it must also be a robo-reply to everyone who DID post. That means somewhere they are fleecing people for $19 each to sponsor a site that has already been sponsored permanently.

This sounds an awful lot like a scam to me. I’ll be contacting our state’s Attorney General to look into this but my guess is they’ll back-pedal and say it was a mistake. But the real issue, of course, is how would anyone who ever posted to the guestbook know for sure that the site was not going to be archived ?

Anyone of them would gladly fork over $19 and there would be no way for everyone else to know they did so.

What are your thoughts?

CDFuneralNews

ConnectingDirectors.com is the leading online daily publication for funeral professionals with a reader base of over 45,000 of the most elite and forward-thinking professionals in the profession. With ConnectingDirectors.com we have created a global community through an online platform allowing funeral professionals to Stay Current. Stay Informed and Stay Elite.
Advertisement

You may be interested

Foundation Partners Group Adds Anderson-McQueen to FPG Family
Funeral Industry Press Releases
489 views
Funeral Industry Press Releases
489 views

Foundation Partners Group Adds Anderson-McQueen to FPG Family

CDFuneralNews - August 17, 2017

Orlando, FL – Foundation Partners Group (FPG), a leading provider of innovative funeral, cemetery and cremation experiences and products, has…

Jobs
5 views

Sales Professional – North FL/Georgia

CDFuneralNews - August 17, 2017

Wilbert Funeral Services Inc. is a wholesale product and service provider to the funeral industry. Our manufactured products include burial…

On Our Soapbox: The Truth About Cremation | FUNERAL nation 085
FUNERAL Nation
200 views
FUNERAL Nation
200 views

On Our Soapbox: The Truth About Cremation | FUNERAL nation 085

CDFuneralNews - August 16, 2017

Cremation truth and Social Media Screwup: Watch Ryan & The Commander tell it like it is on their soapbox! (more…)

Comments