ASD Prepares In Advance for Hurricane Sandy
At ASD – Answering Service for Directors, we understand that you can’t control the weather, but you can control how you prepare for it. As many funeral directors on the East Coast are bracing for the affects of Hurricane Sandy, ASD wanted to let their clients know what measures they have taken to prepare for events like this.
For over five years, ASD’s owners searched for a building that met both their safety and technological requirements before choosing the current location in Media, PA. The company’s newly constructed, solid brick building houses countless fiber optic cables reaching multiple carriers, ensuring that an outage of one provider will not shut down ASD’s operations. The onsite backup power generating station is strong enough to supply all energy needs until local electricity is restored.
ASD’s location was chosen specifically because it is not located near any flood plains or low lying trees. However, not all of the company’s employees are located in the safest areas so ASD maintains an open door policy and will provide accommodations so their staff and their families can stay overnight at ASD if necessary. During Hurricane Irene, over 40 ASD employees camped out and took calls in the morning to ensure their clients’ calls were protected through the storm. For some employees, ASD’s headquarters became a required shelter due to mandatory evacuations for flood prone areas. Children and relatives of staff members were welcome to take refuge from the storm.
ASD’s large, 15,000 square foot building provided enough space and comfort for staff members of all ages. The company’s facility is also equipped with a full alarm monitoring system to regulate any abnormalities that might affect the safety of their employees. Despite the size and scope of Hurricane Irene, ASD performed at high capacity, answering more than 98 percent of calls by the fourth ring, and over 85 percent of those were answered by the first ring. During this timeframe, ASD compassionately handled more than 1500 first calls.
ASD encourages funeral directors to take their Virtual Tour on the company’s Google+ Local page to view the facility in high-definition and see how the company has invested in their infrastructure.
ASD hopes that everyone remains safe throughout the storm and welcomes their clients to contact them 24/7 if there is anything else that came be done to help during this time.
ASD is the leader in answering services and call support for funeral professionals. Family owned and operated, ASD blends state-of-the-art technology with an experienced team of knowledgable call specialists that possess a high level of understanding of the funeral process. The company’s intensive training programs ensures that the potential value of every call is recognized and communicated to directors in the most cost efficient way. ASD’s innovative technology, custom-built systems and call support expertise have made it a national leader in the death care profession. Headquartered in Media, Pennsylvania, ASD offers comprehensive answering services for funeral homes and funeral related businesses of all sizes. For more information, visit www.myASD.com or call 1-800-868-9950.
Go to http://funeralsocial.com to find out more about the services we offer. Our clients who are apart of our FUNERAL Social Design Process are seeing an increase in post reach and engagement of over 300%.
Ryan is also the founder of ConnectingDirectors.com. ConnectingDirectors.com is the leading online daily publication for funeral professionals with a reader base of over 45,000 of the most elite and forward-thinking professionals in the profession. With ConnectingDirectors.com Ryan has created a global community through an online platform allowing funeral professionals to Stay Current. Stay Informed and Stay Elite.
Latest posts by Ryan Thogmartin (see all)
- 1990 vs 2017 – Marketing Then and Now [Infographic] - September 11, 2017
- The Top 8 Tools We Use for Productivity and Funeral Businesses Can Use Too - September 7, 2017
- DISRUPT Media Announces the Launch of DeathCareJobs.com - August 31, 2017
You may be interested
Homesteaders: A Deep Dive | FUNERAL hustle 012CDFuneralNews - September 14, 2017
Ryan heads to Homesteaders Life Company HQ to discuss their future partnership with Homesteaders and why and how this partnership…
FrontRunner Professional Announces Ultimate ‘DIY’ Funeral Home Website PlatformCDFuneralNews - September 14, 2017
Today FrontRunner Professional announced the release of it’s brand new website platform, marking a major change for the entire death…
Matthews Aurora Funeral Solutions Shares Integration UpdateCDFuneralNews - September 14, 2017
PITTSBURGH, PA -- Matthews Aurora Funeral Solutions today announced an update of key activities for its ongoing integration of Aurora…