How Important Is a Mobile-Optimized Site for Your Funeral Home?
The amount of time and money people are spending on mobile devices is growing rapidly and yet many businesses don’t have a website optimized for mobile — at what cost?
First, the numbers. Mobile traffic currently makes up 10% of global Internet traffic, as shown in the chart below, and next year more people will use mobile phones than PCs to get online, according to Gartner. Purchases made on mobile devices amounted to $6.7 billion in the U.S. last year, or about 8% of total online sales, and are expected to nearly double to $11.6 billion this year. By 2015, U.S. mobile sales are forecast to reach $31 billion.
Yet many businesses have not yet optimized their websites for mobile, frustrating visitors with tricky navigation and slow loading times. Jesse Haines, group marketing manager for Google Mobile Ads, toldMashable that a survey of major advertisers in early 2011 showed only 21% had launched a mobile-friendly site. A 2012 L2 study of the top 100 fashion, beauty, retail, hospitality, and watch and jewelry brands found that only two-thirds had mobile-optimized sites, and yet a third of those did not allow consumers to shop from their sites.
If you’re in the business of ecommerce, those figures should help you benchmark what you’re already losing in dollars, but a recent survey from Google underlines the damage you might also be doing to your brand by not having your site optimized for mobile.
The survey, which tallied responses from 1,088 U.S. adult smartphone owners, found that:
- Mobile sites lead to mobile purchases. This is a no-brainer: Shoppers are more likely to buy a product or service if your site is optimized for mobile. Three-fourths said they are more likely to return to a site in the future if the experience on mobile is good.
- If your site isn’t optimized for mobile, shoppers will go elsewhere. The majority of participants in the survey said that if they can’t find what they’re looking for on your site, they’ll sooner seek out a competitor’s mobile-friendly site instead of switching to a PC to revisit yours.
- A bad mobile experience can damage a company’s brand. A bad mobile experience can create bad feelings about your company. Nearly half of participants in the survey said they feel frustrated and annoyed when they happen across a site that’s not mobile-friendly, and that it makes them feel like a company doesn’t care about their business. More than half said a poor mobile experience makes them less likely to engage with a company in the future.
Latest posts by CDFuneralNews (see all)
- RELEASE THE FN CRAKN! | FUNERAL nation 114 - June 18, 2018
- FrontRunner Professional Announces Expansion of Development Team - June 18, 2018
- Understanding Cremation Growth - June 14, 2018
You may be interested
FTC Releases Results of Undercover Funeral Rule Investigation… 4 Regions BombedJustin Crowe - June 18, 2018
The FTC has released its report detailing the results of its undercover Funeral Rule investigation for 2017. Last year, the…
RELEASE THE FN CRAKN! | FUNERAL nation 114CDFuneralNews - June 18, 2018
It's a barn burner... The Commander is moving his Command Post!!! Besides the Commander on the move, the boys speak…
FrontRunner Professional Announces Expansion of Development TeamCDFuneralNews - June 18, 2018
Today FrontRunner Professional announced a significant expansion to their programming and development team with the addition of Greg Daye and…