A few weeks ago I was lucky enough to have Alan Creedy stop by the new ConnectingDirectors.com office and talk about a number of the issues facing funeral service and funeral professionals. After leaving our office Alan made the drive up to Detroit, Michigan to visit the FuneralOne office. While in Michigan, Alan and FuneralOne CEO and Founder Joe Joachim, recorded a few videos addressing changes in the profession and why funeral professionals need to adapt to these changes.

 

We have a few videos we recorded with Alan as well, but we think this video addresses very timely topics and offers great direction for funeral professionals on how to keep moving forward.

 

In the video below Joe Joachim sits down with Funeral Consultant Al Creedy to talk about the NEW client family journey.

They talk about how the client families of today are changing, why the funeral profession should catch up, and how we can start building brand loyalty with social media.