FTC Proposes New Guidelines for Collecting Debt From Dead People

Funeral Industry News December 3, 2010
CDFuneralNews

We believe that every funeral director should have the tools to succeed. With the help of our field-leading partners, we publish daily funeral industry news and provide free tools to help our readers advance their careers and grow their businesses. Our editorial focus on the future, covering impact-conscious funeral care, trends, tech, marketing, and exploring how today's funeral news affects your future.


FTC Proposes New Guidelines for Collecting Debt From Dead People

imageFrom the WashingtonPost.com:

The Federal Trade Commission is seeking to revise the protocol surrounding two of life’s touchiest subjects: debt and death.

Debt collection has become an increasingly controversial practice as more Americans default on loan payments. Government data show the charge-off rate on consumer loans spiked to 6.71 percent during the second quarter – the highest level in at least 25 years. (Five years ago, the charge-off rate – loans written off by their lenders as uncollectable – was 2.4 percent.) Meanwhile, debt collection ranked second on the FTC’s list of most common consumer complaints last year after not even cracking the top 20 two years ago.

The rise in debt collection has spawned a niche market devoted to recouping money from those who die with unpaid bills. The FTC began investigating the practice several months ago and found confusion among collectors over whom they were allowed to contact and what they could say, said Joel Winston, the agency’s associate director of financial practices.

“The debt doesn’t disappear when the person dies,” he said. “It’s still a valid debt, and the collector can still collect it.”

But the question is: From whom?

Read Rest of Article on WashingtonPost.com